Employees are being prevented from doing what’s right for customers, despite it being vital for future business success, according to research from culture change consultancy The Storytellers.  Storyteller’s report revealed that many companies fail to trust and empower employees to deliver exceptional experiences expected by today’s customers. 76 percent of HR professionals worry their company […]
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Date: April 16, 2021 at 06:17
Author: hrinasia – Savita V Jayaram