Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:
Make our website work as you’d expect.
Save you from having to log in every time you visit the site.
Remember your settings during and between visits.
Improve the speed and security of the site.
Allow you to share pages with social networks like Facebook.
Personalise our site to you to help you get what you need faster.
Continuously improve our website for you.
Pass data to advertising networks.
Pay sales commissions.
Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do).

We do not use cookies to:
Collect any personally identifiable information (without your express permission).
Collect any sensitive information (without your express permission).
Pass personally identifiable data to third parties.

We use cookies to make our website work, including:
Making our shopping basket and checkout work.
Determining if you are logged in or not.
Remembering if you have accepted our terms and conditions.
Tailoring content to your needs.
Remembering if we have already asked you certain questions (e.g. if you declined to sign up for our email newsletter).

So that you can easily like or share our content on Facebook, Twitter, and other social media, we have included sharing buttons on our site.
The privacy implications of this will vary from social network to social network and will depend on the privacy settings you have chosen on these networks.

We regularly test new designs or site features on our website. We do this by showing slightly different versions of our site to different people and anonymously monitoring how our visitors respond to these variations. Ultimately, this helps us offer you a better website.

We use cookies to compile visitor statistics, such as how many people have visited our website, what type of technology they are using (e.g., Mac or Windows, which helps us identify when our site isn’t functioning properly for certain technologies), how long they spend on the site, which pages they view, and more.
This helps us continuously improve our website. These so-called “analytics” programs also tell us how people reached this site (e.g., from a search engine) and whether they have visited before, helping us invest more in developing our services for you rather than in marketing spend.
We also use technology to determine how people who call us arrived on our website (e.g., from a search engine or by clicking on an advert). This helps us identify how people heard about us.
Please be aware that if you call us using a phone number on the website, we can potentially determine how you arrived on our site. Ultimately, this helps us keep costs down for you.

We use the following third-party software tools on our website:
Google Analytics – tracking your website behaviour.
Facebook Retargeting – tracking which web pages you are viewing and which ads you will see.
Twitter Retargeting – tracking which web pages you are viewing and which ads you will see.
AdRoll Retargeting – tracking which web pages you are viewing and which ads you will see.
Visual Website Optimizer – testing and showing different versions of our web pages to identify which work most effectively.
Talk.to – tracking website navigation and chat invitations.

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of ours and a large proportion of the world’s websites, as cookies are a standard part of most modern websites.
It may be that your concerns around cookies relate to so-called “spyware.” Rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with anti-spyware software.